From tax to India

I am making my tax report. Every year I am surprised that I almost forget how to fill out the forms. But when I remember how I was at a loss the first time I made it 5 years ago, I can recognize my progress even if barely. Papers like this are so made that there is no mistake for the part of the people who create the system. They think less about us, tax payers. This year, for a reason I do not know, my calculation showed more tax return than last year. That's a good part of this year's futile paper work.
The taxation office is filled with people making tax-return papers. You can find several men wandering slowly among those people. They from time to time stop at ones who have something to ask them. They are accountants (I do not know who they really are) who help us fill out papers. They are kind and helpful and I really appreciate their help. Professionals should be like this. They know everything about tax (I believe) and all, but they instruct us politely answering questions ranging from stupid to nonsense without showing any bit of despise.
When I traveled in India, officers were not like this. They were bunch of stuck-up snobbies. They apparently looked down on me when I made a silly question about railway time table. Half professionals like them are just smug about their privilege. They stopped thinking. They stopped making efforts to make things better for others. India was a country for those people who exclusively suck up profits from the 90 % extreme poor.
The definition of poor was different in this country from that in Japan. It was just so poor. I met a family; father, mother, with 3 kids one of whom was a baby, living on a street. The mother said "Please... money...He ill...bad..die..please.. medicine... please please". She wanted to buy some medicine. When I look to where she pointed, her husband was actually lying down on his back on the hard concrete street under a tree with a cardboard pillow under his head. One of her children looked like 5 years old. She came to me to say "Money, money. No food. Two days." Her face was dirty with half dried snot around nose and above mouth. Since I had come to Jaipur, India, I had been always stopped by those people begging for money every 10 m I walked. But this time I thought it different and gave them maybe 500 rupee (about 1000 yen) which was all with me.
Just as I was leaving them, a man in a uniform came up to me and said.
"What did you do, sir?"
"I just.. gave them... some money."
"Why?"
"Why? Of course because they seemed badly in need."
"You should not have done that."
"Why?"
"You are helping those people to live on the street."
"But what if they do not have money and can't buy medicine"
"Who the heck cares! Most of them are fake ill and want to do nothing. People like you discourage those people from working. You are helping to fill this country with those bastards. Never do it again. It's not argument it's order. Is it clear?"
All it was clear to me was that it was an order. Something was wrong. Most of them want to work. An auto-rickshaw driver told me that he was very lucky to have that job. For them it is rather a high income job that gives them as MUCH as 500 yen on a good day but on the average 125 yen. I saw some women weeding out gravels one by one from sand at a construction site for less than 25 yen a day. Great many are jobless though they have a will to work. This is a country for small minority of well-off people. They turn a blind eye to the majority of the extreme poor. Civil servants like him protect only the rights of those wealthy people sometimes receiving bribe from them. They are absolutely not professionals even a half. I do not know if the family just pretended but at least he should have looked the other way when I gave them money.
Having born in a destitute family in a country where even a rickshaw driver is considered as a good job, with totally no education with no hope of career up, everyday badly in need for food, money, house, everything, how can the poor have a chance to work?
Still they were striving to live as human, eat, sleep, get married have children. I have no idea how many people live on begging. All I know is they are too many.
The problem is too big and too deep. It is not a problem that can be solved in 10 yeas or so.
We must know that our trouble about money in Japan is nothing, let alone the complicated tax report forms.